Overview

“Cloud transformation is about people and processes, not technology”

Introducing cloud technology affects almost the entire organisation. Adjustments to existing processes must be made, new competences developed, certain operational tasks become redundant, working methods may change and resistance may arise from the existing organisation.

Stakeholders must be managed as they can, and will, influence the outcome of cloud transition. It is important to note that the interests of these stakeholders regarding cloud adoption may differ.

Stakeholder management is important – and should be applied at multiple levels in the organisation – because it impacts the whole organisation, as well as the individuals who will provide help, executive support, commitment, resourcing and gather support from other parts of the organisation.

Setting up a Cloud Leadership Team (CLT) contributes to cloud adoption and cloud strategy execution. This CLT may include the following roles: Cloud Transformation Lead (CIO), CISO, PO CCoE, Head of Procurement, Head of Legal Affairs, Head of Infrastructure and Management, Head of Operations, Head of Business, Head of Architecture and other organisation specific stakeholders with a stake in the cloud transition.

The Cloud Leadership Team “ensures the effective governance for the organisation to adopt and accelerate Public Cloud use across the business. It does this through the holistic representation of key stakeholders from across the business who form a quorum, who commit to be broadly educated on key cloud differentiators across security, reliability, availability, cost, and time to market. It will establish and agree bold objectives and principles to the same, and act positively to encourage the workforce to adopt cloud at scale, addressing and remediating any risks or blockers that arise in its course.” [AWS]

Activities checklist

Initial:

• Performing initial stakeholder analysis
• Determining the composition of the CLT
• Deciding on meeting frequency and calendar
• Determining KPIs that reflect the CLT’s interests (use KPIs defined for the purpose of strategic value tracking as well)
• Initiating the Cloud Leadership Team and having the first meeting

Recurring:

• Meeting with the CLT according to the meeting frequency and calendar
• Engaging with the chair of the CLT to set the agenda and priorities for the next iteration
• Discussing progress and address impediments
  Provide insight to and report on the KPI sets

RASCI