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Framework 2.0

  • Providing cloud strategy execution aligned with strategic business drivers, general IT strategy and sourcing strategy

  • Involving the business in cloud transition, supporting them in adopting new cloud solutions to increase business value

  • Facilitating an organisational structure that enables successful cloud use and building up necessary cloud knowledge and capabilities

  • Designing, building and continuously improving the cloud platform (including landing zones, IAM, connectivity and integration) for the sole purpose of serving the business

  • Fostering a culture where innovativeness leads, people learn and adapt quickly, responsibility and autonomy are embraced, and business & IT work seamlessly

  • Maintaining a desired speed of cloud adoption and digital transformation according to the cloud strategy and KPIs

    cloud strategy execution
  • Realising the optimal mix of cloud services, products and suppliers according to cloud strategy

    strategic sourcing
  • Creating cooperation amongst DevOps and value teams, IT, and the various cloud stakeholders to automate processes, and spread knowledge and competences so that the CCoE becomes obsolete

    business support
  • Supporting the deployment, change management and policy compliance of applications, infrastructure and services using automation pipelines by autonomously operating business teams

    cloud solution management
  • Acquiring full control of the cloud services provided by the CCoE and those supplied by external services and suppliers

    cloud services & supplier management
  • Enhancing and embedding organisation wide cloud expertise, proactively and continuously, so that a CCoE is not needed anymore for that purpose

    knowledge management
  • Reorganising teams, mandates and responsibilities, the way of working within and amongst those teams, so that competences and talents are optimally used

    organisation development
  • Providing for an effective and efficient cloud platform that is designed according to the guidelines and principles which is flexible with a high level of self service opportunities

    platform development
  • Enabling the business to increase innovation in a controlled way by providing a platform so the operational processes are automated as much as possible

    platform operations
  • Providing fully automated tooling, reporting and recovery in the area of security and compliance of the cloud platform and the solutions it serves

    security operations
  • Developing leadership styles that are based on a validated mission and vision allowing for continuous innovation

    innovative leadership
  • Creating common ground for digital transformation and cloud transition

    change management
    building blocks
  • Achieving and monitoring the objectives of the cloud strategy, during and post transformation

    strategic value tracking
  • Identifying and maintaining active relations with those stakeholders who are likely to contribute to successful transformation

    stakeholder management
  • Maintaining an enterprise architecture that fully supports and contributes to the realisation of the objectives of the cloud strategy

    cloud focused enterprise architecture
    building blocks
  • Selecting and contracting cloud partners and suppliers that bring strategic value and positively impact the creation of value for the organisation and business

    partner selection & contracting
  • Facilitating and managing full alignment of the services provided by the different cloud partners and suppliers for the purpose of (cost) efficiency and integration

    partner alignment
    building blocks
  • Building, maintaining and sharing sufficient cloud knowledge in the organisation

    knowledge building & sharing
  • Ensuring sufficient cloud expertise through accessible and efficient cloud training and certifications

    learning paths
    building blocks
  • Initially setting up and continuously optimising the responsibilities, tasks, roles and positioning of the CCoE in the organisation and in relation to other organisational components

    CCoE formation & positioning
  • Adopting a way of working through which the CCoE enables the organisation to adapt to business needs and organisational changes

    way of working & mandate
  • Shaping and facilitating cloud talent acquisition and development

    career & incentive management
    building blocks
  • Initial design and implementation of a cloud platform (foundation) and landing zones that perform checks, offers guidelines and services to be used by (DevOps) teams

    platform design & build
  • Creating, managing and deploying re-usable reference architectures to be used to build solutions

    reference architectures
  • Ensuring that the platform and solution architectures used are consistent with the principles and guidelines laid down in the enterprise architecture

    enterprise architecture alignment
    building blocks
  • Creating and evangelising core values that are in line with vision, mission and change process

    core values & vision
  • Creating support for change in the formal and informal network of the organisation

    leadership of change
    building blocks
  • Creating new rituals and stories that strengthen and develop new behaviour towards cloud

    storytelling & rituals
  • Creating an environment feeding a continuous drive for optimisation and innovation

    continuous improvement

reference architectures

“Create, curate and support design patterns and building blocks to build solutions”


“re-usability increases the pace of innovation and decreases the number of incidents”

Reference architectures are smaller pieces of architecture, often called design  patterns: chunks of lightweight design that match a specific use case and are related to practical items such as configuration blueprints or deployment scripts. These reference architectures are designed to have the organisation's internal systems of controls already applied. These building blocks allow different teams across different value streams to skip time-consuming compliance audits and changes processes.

The development of reference architectures must be closely aligned with the wishes or requirements of DevOps teams, creating de facto standards that increase the pace of innovation. Reference architectures are adapted as new techniques and possibilities arise. DevOps teams can create new patterns which can be promoted to new reference architecture building blocks.

Because reference architectures match quality and security requirements, working outside of these patterns may require a dispensation process. Dispensation requests are triggers for maintaining and updating a reference architecture or to evaluate its sustained suitability. The aim of this loop-back is to reduce technical and governance debt, using the reference architecture as a technical guide.

The importance of communication regarding the why and how-to of using reference architectures and offering up-to-date information is self-explanatory. Consider using tools like Bitbucket or Github with an associated wiki to maintain and publish reference architectures and deployment code. 

The CCoE is responsible for management of cloud-services based reference architectures and the associated management tooling in close cooperation with development teams.

activities checklist


  • Selecting tools to facilitate a library to store templates and reference architectures
  • Defining the process governing the creation, management and use of the templates/architectures
  • Capturing existing architecture patterns to be used as building blocks
  • Defining a dispensation process
  • Communicating about the benefits and use of reference architectures and how cooperation with DevOps teams will improve the time to market for applications and services


  • Processing architecture requests and updating library accordingly
  • Reviewing impact of services changes on existing reference architectures and templates and updating accordingly
  • Updating documentation

cloud governance RASCI

cloud consultantinformed
cloud architectaccountable
cloud security specialistconsulting
cloud developerresponsible
cloud engineerresponsible
cloud analyst
product owner CCoEinformed
cloud partners
DevOps teamresponsible
business stakeholder